Ali Demirbaş - Lab

Mobile App

Hard vs Soft Signup Wall: Mobile App A/B Test Example

Asking visitors to create an account at the start may lose people before they have tried the product.

  • Mobile app
  • Registration rate

Option A vs Option B

Two alternatives; neither is the incumbent.

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Options
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Mobile app
Difference
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Hypothesis

Guest access gives them a chance to explore, but some may never register. Define the guest experience and later registration trigger in advance, then compare registration over the same follow-up period.

How to run this test

Primary metric

Registration rate

Measure registration per eligible assigned user over the same period for each registration wall.

Other metrics

  • First post-registration action rateCompare completion of a predefined first meaningful action over the same follow-up period.
  • Guest-to-member conversionReport this within the guest experience as a diagnostic; there is no directly comparable control event.
  • Support contact rateTrack sign-in or account-related support requests.
  • Seven-day active rateCompare all eligible assigned users over the same seven-day window, not only those who register.

What to check before and during the test

  • Registration wallCompare mandatory registration at entry with registration after a predefined guest experience.
  • Guest scopeSet guest features and the later registration trigger before launch.
  • Sign-in methodsKeep the same account and social sign-in options.
  • Guest entryMake the guest path clearly visible in the soft-wall arm.
  • EligibilityInclude users without an account and review eligible returning users separately.

Setup mistakes to avoid

  1. 1Do not create a guest flow that loses critical data.
  2. 2Do not hide social sign-in options and add friction to registration.
  3. 3Do not make “Continue as guest” difficult to find.
  4. 4Do not change the registration wall and guest-mode scope together.
  5. 5Preserve guest data when it is joined to an account after registration.