Ali Demirbaş - Lab

Cart & Checkout

Guest Checkout vs Required Account A/B Test

Guest checkout may reduce the extra steps required before purchase.

  • Checkout
  • Purchase conversion rate (CR)

Control vs Variant

Absent on one side, present on the other.

Changed
Presence
Page
Checkout
Difference
added

Hypothesis

Assess completed orders alongside account creation after purchase and repeat buying.

How to run this test

Primary metric

Purchase conversion rate (CR)

Compare purchases per assigned visitor to see whether guest checkout changes buying.

Other metrics

  • Checkout abandonment rateCompare checkout starters who leave without completing an order.
  • Checkout completion timeMeasure time from checkout start to order confirmation using the same method in both arms.
  • Repeat purchase rateCompare customers who buy again over the same follow-up period after their first order.
  • Cancellation and return rateTrack post-purchase cancellations and returns over the same follow-up window.

What to check before and during the test

  • ChangeAdd a guest checkout option that lets visitors place an order without creating an account.
  • Keep constantKeep products, prices, shipping, payment methods and required order information the same.
  • Order completionMeasure completed orders among visitors assigned at checkout.
  • Follow-up periodTrack repeat purchase, cancellation and returns over the same period in both arms.
  • Account creationIf an account invitation appears after purchase, show it in the same place and under the same conditions in both arms.

Setup mistakes to avoid

  1. 1Do not add fields unrelated to placing an order to guest checkout.
  2. 2Keep the guest option visible and easy to use.
  3. 3Keep products, prices, shipping and payment options the same in both arms.
  4. 4Verify guest-order matching and support processes before launch.
  5. 5Do not compare repeat purchases, cancellations or returns over unequal follow-up periods.