TR

Conversion & Purchase

Product Back in Stock

Requested item returns → notify → purchase or exit

Let someone know when a specific item they wanted while it was unavailable can be purchased again.

  • Relationship Recovery & Intervention
  • Email
  • Push
  • SMS

23 steps · 7 decisions · 5 exits

Open the canvas

Flow structure

  • 23 steps
  • 7 decisions
  • 5 exits

Core rule

Send the alert only when the item is actually available and the person's interest is still current.

Trigger

Interest in an unavailable item is recorded; the journey waits for it to return to stock.

Segment / Eligibility

  • People with recorded interest in the item, no purchase and a permitted contact route.

Journey KPIs

  • Purchase rate after alert
  • Time from alert to purchase