TR

Activation & Usage

Upgrade Completion Reminder

Upgrade started → missing step → email → push → complete or exit

Bring a user back to an upgrade they started but did not finish, pointing them directly to the missing step.

  • Readiness & Revalidation
  • Email
  • Push

10 steps · 2 decisions · 2 exits

Open the canvas

Flow structure

  • 10 steps
  • 2 decisions
  • 2 exits

Core rule

A completion reminder should name the one thing still blocking the upgrade.

Trigger

An upgrade stalls on an incomplete step.

Segment / Eligibility

  • Users with a still-valid upgrade and a known missing step.

Journey KPIs

  • Upgrade completion rate