Activation & Usage
When a Usage Limit Is Reached
Limit reached → show options → alternative, capacity or reset
When someone hits a usage limit, explain the available alternative, extra capacity and reset timing according to their situation.
- Access & Entitlement Change
- Push
- In-app message
17 steps · 5 decisions · 3 exits
Open the canvasFlow structure
- 17 steps
- 5 decisions
- 3 exits
Core rule
Check the available paths in order; show a usable alternative before presenting an upgrade as the only option.
Trigger
A usage limit is reached and blocks an action.
Segment / Eligibility
- Accounts whose limit, alternatives and any capacity options can be verified.
Journey KPIs
- Continuation through an alternative path
- Continuation after capacity increase
Entry
100%