Feedback & Communication
Permission Recovery
One channel permission closes → ask through another open channel → reopen or stop
Recover a closed email or SMS permission by asking through the other channel that is still legitimately available.
- Consent & Permission
- SMS
- In-app message
28 steps · 7 decisions · 8 exits
Open the canvasFlow structure
- 28 steps
- 7 decisions
- 8 exits
Core rule
Never ask a closed channel to reopen itself.
Trigger
Permission closes on one communication channel.
Segment / Eligibility
- People reachable through another permitted channel or active session.
Journey KPIs
- Permission recovery rate
Entry
100%