TR

Conversion & Purchase

Reservation Payment Reminder

Reservation created → payment pending → reminders → confirm or release

Protect a reservation while payment is pending, with reminders tied to the actual hold and payment deadline.

  • Scheduling & Commitment
  • Email
  • Push
  • SMS
  • WhatsApp

15 steps · 3 decisions · 3 exits

Open the canvas

Flow structure

  • 15 steps
  • 3 decisions
  • 3 exits

Core rule

Reservation payment reminders should count down to the real deadline, not manufacture urgency.

Trigger

A reservation is created with payment still pending.

Segment / Eligibility

  • Reservations still within the real payment window.

Journey KPIs

  • Payment completion rate